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Tubs Direct Ltd - Hot Tubs, Swim Spas and Accessories

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Bury, United Kingdom

tubs-direct.co.uk
Hot tub store· Garden furniture shop· Swimming pool· Hot tub repair service· Outdoor furniture store· Sauna store· Store

Tubs Direct Ltd - Hot Tubs, Swim Spas and Accessories Reviews | Rating 4.3 out of 5 stars (5 reviews)

Tubs Direct Ltd - Hot Tubs, Swim Spas and Accessories is located in Bury, United Kingdom on Topley House, 52 Wash Ln. Tubs Direct Ltd - Hot Tubs, Swim Spas and Accessories is rated 4.3 out of 5 in the category hot tub store in United Kingdom.

Address

Topley House, 52 Wash Ln

Phone

+44 1617234044

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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V

VLane

Easy to find, great staff provided all the information we needed. Fabulous tub just what we wanted, delivery guys couldn't be more helpful. Definitely recommend !

S

Sharon Speakman

Excellent communication throughout, and delivery and service excellent. Definitely recommend this company.

A

Ash Thew

Great service from the team. Not only did they find me the right product, they gave me plenty of information and tips on getting the best out of my hot tub. Would highly recommend these to anyone who is looking for a new hot tub or just some advice

S

Simon Palmer

Exceedingly poor communication skills, always had to phone or email to find out the status of the delivery. When the hot tub finally arrived it was missing the lifter and chemicals. Chased the delivery of these a number of times, the second call was answered by someone saying they are only part-time how should they know if the order has been dispatched. On the plus side the two delivery men couldn’t have been nicer or more helpful but they worked for Superior Spas.

K

Kelly Bowe

AVOID!Booked tub with this company 14th May was asked if could wait 6wks, said yes. After 8 wks contacted them on Monday to be told tubs due in next day should hear from them Wednesday, never heard contacted them again on Friday to be told Tub was on way. Stated that wasn't possible no one home & not arranged, agreed on the phone for the following Friday. We booked day off and had to dismantle neighbours gate/fence for access got late afternoon no delivery contacted they said they had wrong tub ours was lost! fuming isn't the word. Was told it would have to be rebooked and to wait 20wks, asked for refund. Got phone call 10 mins after to say after a bit of swopping between orders we could have ours in 6wks agreed (not sure why) and yes 6wks and no contact we phone AGAIN still in production we are told, next day get a call your tub can be delivered next week, phoned few days before to be told no thats a mistake went to shop for refund. Lies all the time! rebooked with another company.

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