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Very poor quality houses. Just moved into my new build 3 months ago and it is terrible. If somebody walks on the ground floor too hard the whole floor shakes. The upstairs floor rattles the furniture when the floor is walked on. You may as well not bother having internal walls as you can hear everything even with the door closed. If you drop something on the upstairs floor it travels through to the neighbor's house we can even hear our neighbor's dog running around. It was a big mistake moving into a chestnut home.
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Don't bother buying from chestnut homes. I have spent the last 5 years getting stuff redone due to how quick these homes are built. Cheap materials and poor quality workmanship. But as things are out of warranty they won't fix it. Took 3 years before they stopped quick fixing our ensuite bathroom and finally ripped it all out but its still not sorted. Didn't buy a new house to spend a small fortune fixing poorly done work.
Make sure you look over your home well had mine under 3 years and bits are going wrong all the time. Very cheap materials. No one is interested as its out of warranty.
Moved into LN6 in June this year into the new development and immediately found problems, not little marks on the wall but a leak in the kitchen that had ruined the new flooring and kitchen cabinets before we'd even walked in. Fine.. mistakes happen. However, after 3 months of chasing still nothing has been done about it and we receive no updates. Estate is lovely, houses look great but the customer service and aftercare we've received has been a joke. Very disappointed with our experience.
Really nice houses and ok at carrying out snagging although left waiting a year for non urgent snagging issues. To be clear we expect all new builds to have snagging and ours has had its fair share and urgent ones usually sorted in 2 weeks. Road through estate hasnt been finished, despite being due for completion a year ago. Every excuse is given by the sales reps and head office dont respond to messages. Road is under 3 inches of water every time it rains. Dont believe me head to phase 3 Coningsby and see for yourself. On a plus note the kids love playing in the 3 lakes as we now call them.
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