Crewe, United Kingdom
Weston Rd
N/A
+44 1270584669
Wheelchair-accessible entrance
Fantastic service from Dave Clarke and team
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Having just collected my car today I felt the team deserved a positive review to add to their collection. The whole team were friendly, helpful and reassuring throughout the process whenever I dealt with them over the phone. They kindly held the car for me for three weeks whilst I sorted some other issues, keeping in contact but not chasing and being flexible about when I could come and collect. Luke sent me a video of the car as I was buying from a distance and only wanted to do the journey once to collect, responded to emails quickly and was available at the end of the phone when I called and happy to answer any questions. The car was pristine clean on collection and I was in and out in an hour (including a quick test drive and a full inspection of the car). No pushy sales techniques for the gap insurance or other extras. Overall a great buying experience and would recommend them to others.
Absolutely amazing service from the staff at the Crewe showroom. Nothing has been too much trouble, in fact they have gone the extra mile. A special thanks to Luke and David for making us feel so at ease. We will definitely be back to buy again and would happily encourage others to visit you for a fantastic deal. Thank you.
I would never use this dealership again, took my car in for a service and specified it not be to washed or valeted, received a call to advise it had been washed after it being wrote in bold letters on the job sheet ‘’DO NOT WASH’’ arrived to a scratched, swirled car with missing paint off the rear door. The dealership finally admitted to their fault and paid out for a professional to machine polish. The attitude from the person I was dealing with was disgusting, I’ve now moved to another dealership and I’m now experiencing proper customer service.
SKODA Crewe was simply the best. Adnan and Dave were friendly, tolerant and knowledgeable of my need. They shared their skills and know how very well. Keep it up.
Deli
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