Earth Roam Pvt.Ltd.

DEVIDAS MENON MENON

I am having a earthroam sim since last three years .Initially the service was ok but in the last one year I hv been facing problems with this no.Whenever I tried using this sim from abroad I used to get the msg that the sim is invalid' Now in this connection my wife spoke to the people at earthroam office in delhi as well as mumbai but they were of no help...they were all the time saying that from their side there is no problem ....when actually there was some issue from their side..they promised to help but never did so and today when I asked for the transfer of my money lying in the old sim to a new sim which I was ready to take they tell me that the sim has lapsed and I cannot get the money transferred as the old sim has lapsed and the money lying in it is also gone..now this is absolute irresponsible behaviour from the company...I hv lost my money.never expected this from a company like earthroam...

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