Northampton, United Kingdom
1 Cheyne Walk
N/A
+448002884101
Ziville was really friendly and made me feel at ease for my treatment
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This star rating is no reflection on the consultant that I saw, as he was very good explained everything and made suggestions, however the other staff were dreadful. I arrived a little early for my appointment rung the bell, let in and just left along, it’s lucky I have been here before so know where to wait. It was only when I was speaking to another client that I was told the consultant had been held up, no surprise considering the weather today. Anyway would seem from what they said they had already been waiting 45 mins past their appointment time. I finally managed to find another member of staff that confirmed he was running late and it would not be long. But not once did anyone come to speak to me to apologise or offer me a drink as I had now been waiting over 35 minutes and yes this was partly because I arrived early. The waiting room was dull with leaflet holders empty, and magazines from 2017? I am astounded by other reviews about how friendly and welcoming reception/nurses are at the practice.
Fantastic service rectified my problem. Friendly considerate staff. I can't thank them enough for their time and service. Highly recommend.
Lovely helpful, friendly and knowledgeable staff, warm, comfortable relaxing facilities. This all makes for a very easy experience.
Awful, wasn’t seen by the surgeon . Was told to pay 100 for consultation with the surgeon . I paid this , but then circumstances changed so I cancelled this ( more than a month in advance ) . 18 days later I’m still waiting for a refund, was told 5 working days by one , 10 by another then last week told 20 days?! . The lady who dealt with me hasn’t responded to my emails ( was quick to reply when I was going ahead ) . Feel very annoyed as I may have possible gone back to have the treatment done when I have more money, but I won’t now.
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